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When Will You Deliver My Order?

The time it takes to process your order when you submit it online to up to delivery will vary depending on your shipping destination. For orders to be delivered within Bangladesh, customers can expect delivery within 1 to 2 business days, provided that the order is placed and confirmed before 17:00 hrs (GST) on a Bangladesh business day. Orders placed after 17:00 hrs (GST) will be processed the next business day.

 For more information, please refer to our Shipping Policy.

I’ve placed an Order on ponnomela.com.

How Do I Know The Status Of My Order?

To check the status of your order, simply follow these 4 easy steps:
1.       Sign in to ‘My Account’ on our site

2.       Go to the ‘My Account’ section.

3.       Go to the ‘Orders’ section.

4.       Click on ‘View Details’ next to the order you wish to check the status.

The status will be displayed at the top of the order details section.

You can track your order through your account. If you do not see full updates, you can contact us via phone, email or through our Contact Form.

I’ve been waiting longer than your delivery promised, what should i do?

Contact us immediately using any of the details above, so that one of our friendly customer service team will assist you.

I Don't Want To Receive My Order, What Should I Do?

As stated in our Return Policy, you can cancel your order at any time before the order has been shipped from our warehouse and a dispatch confirmation is sent.

If you wish to cancel your order and the goods have been shipped, you will have to return the product, and the provisions of the Return Policy will apply.

What If The Item I Received Is Damaged On Delivery?

At Ponnomela, we always take extra care in packaging your items. However, in case the item you received was damaged, please inform us immediately. We will advise you of further action you should take

What is ponnomela.com?

ponnomela.com is an online shopping service that allows you to conveniently buy the best product from ponnomela. We aim to provide a different kind of premium quality and original product  shopping experience, and at the best prices available.   

Can I Pay With Cash On Delivery?

You can pay with cash on delivery if you are ordering the goods within Bangladesh and your shipping destination is within Bangladesh. For orders to be shipped outside Bangladesh, you must pay by card before your order is shipped.

What Products Can I Purchase?

You can purchase all of the items that are listed on our website. Just search for something you are looking for!

Can I Track My Order?

You can see the exact status of each item in your order from your order details page. Click the "Order Details" button on your orders page for more information.

Can I self-collect the items?

To keep our operation running as efficiently as possible, we send all your items directly to the courier. You might get an SMS as well as an email with the courier's name, phone number and tracking number. Packages are usually delivered within 24 hours after they are dispatched to the courier.

Are all items in stock?

All items shown on our website are labeled as available or not available and for those items that are not available, feel free to sign up for availability notifications.

Are The Prices Final?

Our goal is to provide the most affordable way to shop online, and we try to give you the lowest price that we can provide. The prices listed on our site are final.

What Is The Returns Policy?

For further clarification please read more about returns on our Returns Policy.

What If There Is A Problem With My Order?

While we try to make sure every order is perfect, sometimes they aren't. There may be manufacturing defects, logistics issues, a wrong item etc. If you believe something is wrong, please let us know as soon as you've received the order by contacting our support team from your orders page. We will resolve your issue as quickly as possible

Can I Cancel Orders That Have Already Shipped?

You can cancel your order until we have prepared the items therefore orders cannot be cancelled after they are prepared for shipment. In the case of a returning an order, the shipping fees (if any) cannot be refunded.

When Will I Receive My Refund?

If we have issued a refund for one of your orders, the amount will be debited into the original card you used for the purchase. Refunds may take 30 business days to show up on your statement depending on your issuing bank.

Best online shopping in Bangladesh | Ponno Mela e-commerce Ltd

Ponno Mela e-commerce is a new growing one of the best online shopping in bd. We are proud to achieve more confidence in a very short time. Ponno Mela sells a different kind of premium quality and original product such as Men Fashion, Women Fashion, Kids & Mom, Home Decor, Mobile & Computer, Sports & Fitness and many more. Find out the latest, trendy and different cultures fashion items from Ponno Mela.com to celebrate any festivals throughout the year. Always featuring different branded like Adidas, Boss, Samsung and many more; foreign product & Self-generating product can order at any time. You can purchase any product from Ponno Mela.com allow the Debit card, Credit card, Visa card, Master card, mobile payments like Bkash, Rocket, Ucash and others secure payment gateway. You can also pay cash when receiving delivery (Cash on Delivery) around Dhaka city

To avoid the high traffic jam, crowded mall in Dhaka city and safely shopping sit in the house, please visit jadroo.com and our social media network Facebook, Twitter, Linkedin, Google Plus, Pinterest, Instagram and other social communication links to your favorite products. Everyone is encouraged to shop with confidence at Jadroo.com best online shopping website in Bangladesh.

Hot Deals

Winter Collection

We have a different kind of colorful & comfortable winter clothing for men, women & child. There is huge winter clothing for men’s that includes the hoodie, sweater, leather jacket, blazer, full-sleeve t-shirt, full-sleeve polo shirt, full-sleeve denim shirt etc. We have arranged a stylish sweater & comfortable shawls for women. We have also arranged winter shocks & shoes, blanket and other comforter.

Top Categories

Home Appliances

We need a large number of household items for everyday life; starting from the cooking, washing clothes, decorating the house, and entertainment. We always need different types of products.

The things we need to work in the comfort of the house include TV, Refrigerators, Air conditioning, Rice cooker, Blender, Microwave, Ironing, multimedia, washing machines, ceiling fans, rechargeable mini fans, furniture, water purifiers, room heaters, telephone sets, sewing machines, rechargeable Lights etc. Jadroo.com is the only online shop in Bangladesh to buy all famous branded products at reasonable cost.

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